Frequently Asked Questions

1. What is My Paper Box?

My Paper Box is a monthly personalized stationery subscription featuring cute themed notepads and coordinating paper goods—designed and handmade in Austin.

2. What comes in the Full Box?

The Full Box includes multiple personalized notepads, matching paper items, stickers, fun themed extras, and a monthly magazine filled with activities and holiday inspiration.

3. What comes in the Notepad-Only Box?

The Notepad-Only Box includes one personalized notepad with that month’s theme—a simple, budget-friendly way to enjoy the subscription.

4. How does personalization work?

You choose the name or details you want printed. You can update your personalization anytime before your next renewal.

5. Can I change my personalization later?

Yes! You can change your personalization whenever needed. Updates apply to your next shipment.

6. Can I skip a month?

Absolutely. You can skip a month at any time from your account dashboard.

7. How do I cancel my subscription?

You can cancel anytime—no fees, no hassle. Simply log into your account and select “Cancel Subscription.”

8. When do boxes ship?

Boxes are designed and printed fresh for the month and ship in time for you to enjoy the upcoming monthly holidays and themes.

9. Do you ship internationally?

Not at this time.

10. What if I move?

Just update your shipping address in your account. Any changes made before your next renewal will apply to that shipment.

11. What if I receive a damaged item?

If something arrives damaged, contact us within 7 days and we’ll happily replace it.

12. Can I buy past boxes?

Occasionally! If we have extra items, they’ll be listed in the shop as limited-stock products.

13. Do you offer gift subscriptions?

Yes! You can purchase a subscription as a gift and include personalized details for the recipient.

14. Are your products handmade?

Yes—everything is designed and printed in-house in Austin. 

15. What makes My Paper Box different from other stationery subscriptions?

We specialize in personalized notepads, unique monthly themes, and small-batch handmade stationery you won’t find anywhere else.

16. How do I see what past boxes look like?

Visit our “Past Boxes” page or check out unboxing videos from influencers on YouTube and social media.

17. What is the smaller subscription option for?

It’s a low-cost way to try the subscription before upgrading to the Full Box.

18. Will my box look the same every month?

No—each month has a completely fresh theme created just for that month.

19. What does the packaging look like?

Your stationery arrives neatly wrapped in simple black-and-white packaging with a custom sticker design that changes monthly.

20. Can I upgrade or switch plans?

Yes! You can switch between the Full Box and the Notepad-Only Box anytime.